Villa Theos
Villa Theos | Lakithra | Kefalonia

PRIVACY POLICY


We are committed to ensuring that your privacy is protected.

This Policy defines how we use and protect Data collected by us in relation to your use of the Services we provide. Data is collected and stored in compliance with the EU General Data Protection Regulation (GDPR) and, unless we are obliged by law to do so, your Data will not be disclosed to third parties.

WHAT WE COLLECT

We collect only such Data as is necessary to provide you with the best possible service. If you contact us we will collect your name and contact details including your postal address, email address and contact telephone number. We will not collect any online data via our website which is used for information purposes only. If you make a booking with us we will collect Data necessary to confirm the details of your booking including number of guests, arrival and departure dates and the passport information of the lead party member.

WHY DO WE COLLECT THE DATA?

We request Data from you to enable us to respond to a request from you for information, to enable us to complete a booking as requested by you. With the exception of the passport information, your booking details will be provided to our villa manager to ensure your requirements are satisfied.

We will not use your details to contact you after your stay unless you specifically request us to do so. Passport information of the lead party member is required only to fulfil a legal obligation as part of our tax submission to the Greek authorities.

YOUR DATA RIGHTS

You have the right to request details of the personal Data we hold about you (please email your request and we will respond with a full list of any Data we hold about you). You have the right to withdraw your consent for us to retain your Data at any point. Upon receipt of your instruction we will delete your Data after 180 days (the 180 day retention period is to enable us to respond to any Court authorised request from government or law enforcement officials for its disclosure). You have the right to lodge a complaint regarding our collection, retention or use of your Data with the UK Information Commissioners Office (ICO). Security We are committed to ensuring that your Data is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected.

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